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After you have completed your purchase, please carefully check your email inbox and spam folder. If you do not receive the digital file package email, please contact us. support@katebackdrop.com

Items marked as "optional" are additional pieces designed to enhance your photography experience but aren't included in the basic set. You can add these based on your specific needs. The basic set works perfectly on its own—optional items just offer extra possibilities for certain setups!

Standard shipping: 15 days | DHL expedited: 5-7 days (product-specific fees apply)

Our packages do not include stands. If needed, you can select one from Backdrop Stands page.

Absolutely! All products featured in our sets—including backdrops, clothing, and props—are available for individual purchase. Contact our customer service team to order specific items.

We offer standard-sized clothing but are happy to accommodate custom sizes to ensure a perfect fit for every customer. Just provide your measurements, and we'll create exactly what you need.

All our products are made with premium materials for both durability and optimal photographic results. Our backdrops are wrinkle-resistant and easy to clean, while our props are crafted from professional-grade materials designed for long-term studio use.

Simply visit our website to browse and select from our various themed photography kits. After placing your order, we'll arrange shipping as quickly as possible. If you have any questions, email our customer support team at support@katebackdrop.com, and we'll provide professional assistance.

Due to manufacturing processes, artificial flowers may have slight color variations between batches. This won't affect their performance in your photography.